TERMS OF SALE
Terms and conditions
ARTICLE 1: SCOPE OF APPLICATION
These general conditions of sale apply, without restriction or reservation, to all products and services sold through the website.SOPHIEDUMONT.COM
Any order placed on the site sophiedumont.com entails express acceptance of these general conditions of sale by the buyer, who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory document and, in particular, its own general conditions of purchase.
Sophie Dumont reserves the right to modify these conditions of sale at any time without notice. However, the applicable general conditions of sale will be those in force at the time of the order.
ARTICLE 2: ORDERS
Only people aged 18 and with legal capacity are authorized to place an order on the site.sophiedumont.com
To validate his order, the buyer makes a "validation click", of all the information which must be completed by the buyer: Name, First name, Telephone, Delivery address, Billing address, e-mail.
The order placed by the buyer is confirmed by sending an e-mail from the seller; This confirmation contains: date, time and number of the order, code and description of the item, quantity ordered, price including tax, shipping costs including tax, payment and delivery terms, delivery address, billing address.
It is up to the buyer to verify this information for which he is solely responsible.
ARTICLE 3: AVAILABILITY OF ITEMS AND DELIVERY
The works presented and available for sale on the site are normally available and shipped within the times indicated.
However, if sophiedumont.com was unable to provide the ordered work due to unavailability, your payment would not be confirmed by sophiedumont.com and the sum corresponding to the unavailable item as well as the shipping costs inherent therein would not be deducted from the buyer's bank account and therefore canceled.
If it is estimated that the delivery time indicated at the time of ordering will be exceeded, sophiedumont.com would send an email to the buyer to inform them of the new deadline. The buyer can accept or refuse it. In the 2nd case, the sum corresponding to this unshipped item as well as the shipping costs inherent to this item will not be deducted from the bank account of the said buyer.
Usual delivery times are 7 to 15 working days. These deadlines are given for information purposes only.
The deadlines indicated concern the Euro Zone, for any other destination, an additional delay of 5 to 15 working days is to be expected.
The delivery address is that indicated during the ordering process.
Upon delivery, the buyer is required to check the goods. Any reservations it intends to make regarding the condition of the delivered goods must be mentioned on the delivery note.
In the absence of any mention on the delivery note, no complaints will be accepted after receipt of the goods, except in the event of a hidden defect.
ARTICLE 4: PRICE
The prices of the items and shipping costs are indicated in euros, net, all taxes included.
All orders are invoiced and payable in euros only.
For any delivery outside mainland France, any customs fees or local taxes remain the responsibility of the recipient.
sophiedumont.com reserves the right to update, without notice, the sales prices appearing on its online store.
ARTICLE 5: PAYMENT TERMS AND SECURITY
Payment for your work is made according to the method offered on the site, delivery costs where applicable are the responsibility of the buyer. They are offered automatically apart from and in addition to the order.
You can pay in full:
Payment by secure credit card
PayPal payment
Only the following bank cards are authorized (Carte Bleue, Visa card, Eurocard/Mastercard, American Express). For bank cards, you will need to indicate your card number, as well as its expiry date and the verification code (cryptogram) directly in the area provided for this purpose.
Last security step for the seller and the buyer: Authentication by the bearer's bank.
STRIPE asks the bank card holder's bank to ensure the authentication of its customer. This operation is carried out on a server of the bearer's bank according to a procedure known only to the bank and its client. Allowing you to enter a secret code in the area indicated to validate the order.
Payment is made on STRIPE's secure banking server.
This implies that no banking information concerning you passes through the site;www.sophiedumont.com
Payment by credit card is therefore perfectly secure: your order will be recorded and validated as soon as payment is accepted by your bank.
Your bank account will be debited for the corresponding amount at the time of ordering.
In the event of late payment, compensation will be payable, in accordance with Article L 441-6 of the Commercial Code, calculated on the basis of three times the legal interest rate in force as well as a lump sum compensation for costs. recovery of 40 euros.
ARTICLE 6: WITHDRAWAL – SATISFIED, REFUNDED GUARANTEE
According to the provisions of article 121-16 of the Consumer Code, the purchaser has a period of 14 clear days from receipt of the order to return the product(s) at his own expense, in the packaging and in its original condition and with the corresponding invoice and request an exchange or refund. After this period, it is considered that the purchaser accepts the product(s) and will no longer be able to exercise their right of complaint.
The seller nevertheless reserves the right to refuse the return at the time of delivery if after verification, in the presence of the delivery person, the returned item is not in its original condition.
In accordance with the provisions of articles 1641 et seq. of the Civil Code, the seller guarantees the buyer, in any event, against all the harmful consequences of defects and hidden defects that may be revealed by the goods sold, provided that they be reported as soon as they appear.
In any case, the buyer must provide proof of the existence of the hidden defect on the day of delivery. The return costs will then also be fully refunded and the exchange implemented immediately.
Returns must be made to the following address with acknowledgment of receipt, delivered against signature, mandatory:
11, rue du Moulin
14830 LANGRUNE
FRANCE
Shipping costs remain your responsibility.
ARTICLE 7: PROTECTION OF PERSONAL DATA
sophiedumont.com makes every effort to ensure the confidentiality and security of data that may be entered or transmitted on its services. In accordance with the Data Protection Act of January 6, 1978, the buyer has at any time a right of access, rectification and opposition to personal data concerning him.
ARTICLE 8: TRANSFER OF PROPERTY - TRANSFER OF RISKS
The transfer of ownership of the items delivered to the benefit of the buyer will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said items. However, the transfer of risks of loss and deterioration of the products will take place upon delivery and receipt of said items by the buyer.
ARTICLE 9: INTELLECTUAL PROPERTY
The works sold on the site www.sophiedumont.comAre protected by the provisions of the French Code of Intellectual Property as works of the mind benefiting from copyright by articles L111-1 et seq.
ARTICLE 10: APPLICABLE LAW
All clauses appearing in these general conditions of sale, as well as all purchase and sale operations referred to therein, will be subject to French law, the Courts will be those within the jurisdiction of Caen (14)
ARTICLE 12: SELLER’S CONTACT DETAILS
11, rue du Moulin
14830 LANGRUNE
FRANCE